FAQ's
Frequently Asked Questions
We Are Here To Help You With Any Questions You May Have
How do you determine what my property is worth?
We use a data-driven approach to ensure fairness. Simply provide us with your property’s address and some recent photos. We’ll then generate a comprehensive report from the deeds office, giving you a clear picture of your home’s value in the context of your local market.
Why do you make a conditional offer first?
Think of our conditional offer as a careful first step. We want to make sure we’re giving you the best possible offer, so we conduct a thorough valuation based on current market trends in your area and potential refurbishment costs. This extra step ensures our final offer is as accurate and fair as possible.
I've noticed your offers are typically 20% below market value. Why is that?
Our business model is designed to create a win-win situation. The 20% margin covers our transfer and refurbishment costs, and accounts for the risk we take by offering an upfront deposit. This approach allows us to offer you a quick, hassle-free sale while still ensuring the transaction makes financial sense for both parties.
Can I receive a cash deposit? How soon?
Absolutely! We understand that quick access to cash can be crucial. Once we’ve signed the Offer to Purchase (OTP), completed our Due Diligence, and you’ve signed the transfer documents, we can provide a cash deposit. This process typically takes between 7 to 14 days – much faster than traditional property sales!
Will I need to pay any fees or commissions?
Here’s some good news – you won’t pay us any commissions or fees! We’re investors, not estate agents. If you have outstanding Rates or Levies, we’ll settle these on your behalf and simply deduct the amount from your final payment at transfer. It’s all part of our hassle-free service.
How long does the entire transfer process usually take?
We believe in flexibility and transparency. The maximum transfer period will be clearly specified in our purchase agreement. And here’s the best part – this timeline is negotiable based on the purchase amount and deposit paid. We’ll work with you to find a timeline that suits your needs.
Can my personal attorney be involved in the transaction?
Absolutely! We’re all about transparency and want you to feel completely comfortable. Your attorney is welcome to be involved throughout the process. However, if we’re paying a deposit, we’ll need to use our attorneys to manage our risk. Rest assured, all payments to you will be made through a trusted attorney, ensuring a secure transaction for everyone involved.
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What if I'm facing foreclosure? Can you still help me?
Yes, we can help if you’re facing foreclosure. Our quick cash offer process is designed to help homeowners in distressed situations, including those at risk of foreclosure. We can often complete the purchase before foreclosure proceedings advance, potentially saving your credit score and giving you a fresh start.
Do I need to make any repairs or renovations before selling to you?
No, you don’t need to make any repairs or renovations. We buy properties in any condition, even if they need significant work. This saves you time and money, as you won’t have to invest in upgrades or repairs before selling.
How flexible are you with the transfer date?
We’re quite flexible with transfer times. While we can move quickly if you need to sell fast, we can also accommodate your schedule if you need more time. We’ll work with you to set a transfer date that meets your needs, whether that’s as soon as possible or a few months down the line.
What if I owe more on my mortgage than the property is worth?
If you’re in a negative equity situation, we may still be able to help. We can potentially negotiate with your lender for a short sale, where they agree to accept less than the full amount owed. While we can’t guarantee this outcome, we have experience in these situations and will explore all options to assist you.
How do I know your offer is fair if it's 20% below market value?
Our offers are designed to be fair while also allowing us to cover our costs and risks. We provide transparency by sharing a report from the deeds office showing your home’s value and comparable properties in your area. Remember, our offer includes taking the property as-is, covering all closing costs, and potentially providing a quick cash deposit. When you factor in the convenience, speed, and lack of additional expenses, many sellers find our offer to be a good value.
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